Pigsback.com Reviews

They replied to my query promptly.
They told me a step by step solution to my query and it worked perfectly.

Excellent service provided. There was nothing they could do regarding my query as I did not read the small print but they pointed that out in a timely manner and was not waiting long at all for a response

I needed to change my dates and customer service was excellent

I had a few issues regarding my email & a hotel booking but it was all sorted in no time from the help team & happy to deal with again.

I had an issue with a voucher and it was sorted out immediately by Rose-Ann. A great service and a brilliant company to purchase great deals from. Courtney is also excellent to deal with.

Pigsback were delayed sending me on my items , but when they did arrive , pigsback gifted items to me which was so good of them, I really appreciated it. Many thanks again.

I had an issue with a voucher that I hadn’t used ( 100 % my fault ). Thanks to Courtney, who not only resolved the issue promptly but also kindly extended the voucher. Great service and customer care. Well done.

Helped by Courtney.. always so very helpful, pleasant and everything dealt with really quickly, professionally and politeness!
Really happy with the service
Stella

WE HAD A QUESTION ABOUT OUR BOOKING, THEY CAME BACK TO US AND WERE HELPFUL, WE HAVE USED PIGS BACK BEFORE AND HAVE FOUND THE DEALS AND THE WAY THEY DESCRIBE THEM ACCURATE, WE WOULD NOT HESITATE TO RECCOMEND, WE SHALL BE USING THEM AGAIN SOON, THANK YOU ALL AT PIGS BACK.

I was very impressed with the speedy response and the understanding that was shown to my situation. Extremely high level of customer service which is very much appreciated and which I will happily pass on to family and friends. Take a bow!!!

Prompt excellent Customer Service. Very efficient.
Love booking hotel breaks with Pigsback as they always offer great value for money. Courtney is always a pleasure to deal with.

Absolutely no customer service no contact number trying to contact using the email address and no reply.
I have been trying to book my hotel stay for tonight as my voucher expires 28th Feb. Availability was showing and suddenly the chosen dates were unavailable however when I contacted the hotel they have numerous rooms available for tonight for this offer despite me not being able to book it through the pigsback link. This makes absolutely no sense to me while there are rooms available very typical you no longer can book despite rooms being available. I can't even use my voucher and will end up repurchasing. Still waiting to hear back absolutely ridiculous service. Dont purchase!!

Terrible service. Purchased an item in November for Christmas and it never arrived. Every time I contact customer services I keep getting asked to wait and wait and wait.
Have requested a refund on a number of occasions for the item purchaed and keep getting put off, so effectively they have taken my money and not supplied anything and will not refund me.
Avoid as they are not worth the hassle

Really poor after sales service. I should have checked reviews from other customers before putting through our order for Emma mattress. Nearly has month has gone and still no sign of it. Frustated and fed up with the multiple emails to support without any constructive response with a possible delivery date. Potential customers, please avoid Pigsback and just buy directly from the seller. The hassle and headache between a normal job is not worth the savings made.
Edit: Pigsback.com contacted me to remove my review. Even though the product was purchased by my husband, I am entitled to submit my opinion and feedback purchased from any service provided on an open forum which impacts me or my household. I refuse to change my review until a full refund or status is provided. Please note that today is 29th day since the order was placed without any update.

I had failed to renew my voucher as the Spa in the Killaloe hotel would not call me back after leaving about 5 messages on the answering machine and an email and talking to the receptionist in the hotel to see if they could help
Courtney kindly gave me a voucher to use in Pigs Back again after cancelling my treatment voucher
It was much appreciated